NH Collection San Sebastián Aranzazu | Hotel in San Sebastián

Hotel in Antiguo, San Sebastián
Located just 984 feet from Ondarreta Beach on the Bay of Biscay, the NH Collection San Sebastián Aranzazu offers bright, air-conditioned rooms with stylish modern décor and satellite TVs. San Sebastian is 10 minutes away by foot. The Kukuarri restaurant at Aranzazu serves modern cuisine and offers a fixed-price daily menu from Monday to Friday. The hotel´s café-bar provides light meals and refreshments, as well as a healthy breakfast option. There is free WiFi. There are plenty of bars and restaurants in the area. The Basque Culinary Center and several Michelin-starred restaurants are also within easy reach. Guests have free access to the on-site fitness center which has a selection of modern fitness machines and is open every day from 06:00 to 22:00. Water and towels are provided, while a personal trainer and beauty treatments are available for a supplement. NH Collection San Sebastián Aranzazu is 1.2 mi from San Sebastian Train Station and Amara Bus Station, while the airport is 20 minutes away by car. Private parking at the hotel is available for an extra charge.
NH Collection San Sebastián Aranzazu is located in San Sebastián.
This 15 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Fireplace/Heating, Breakfast, and several others. This is a 4 star rated property and has over 4367 reviews with the average score of 8.7 . Coming to San Sebastián and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 15 Bedrooms Hotel if you want to learn more about this Hotala.uk place in San Sebastián. These details are authentic, as they are provided by our partner, booking.com.
This NH Collection San Sebastián Aranzazu in San Sebastián is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “NH Collection San Sebastián Aranzazu”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Restaurant
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Special diet meals (on request)
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Breakfast in the room
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Coffee house on site
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Bar
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Snack bar
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Electric vehicle charging station
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Parking on site
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Parking
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Private Parking
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Accessible parking
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Wheelchair accessible
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Fitness classes
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Fitness
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Personal trainer
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Fitness center
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Locker rooms
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Facilities for disabled guests
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Elevator
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Wifi in all areas
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Family rooms
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Smoke-free property
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Hypoallergenic room available
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Non-smoking rooms
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Air conditioning
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Soundproof rooms
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Safe
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Heating
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Pet friendly
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Ironing service
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Concierge
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Daily housekeeping
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Fax/Photocopying
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Private check-in/out
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Laundry
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Tour desk
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Suit press
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Strollers
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24-hour front desk
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Business center
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Car rental
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Baggage storage
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Meeting/Banquet facilities
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Packed lunches
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Room service
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Dry cleaning
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Invoice provided
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Free Wifi
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Internet
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Wifi
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Terrace
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Key card access
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Smoke alarms
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CCTV in common areas
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CCTV outside property
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Fire extinguishers
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Security alarm
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Guest accommodation disinfected between stays
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Use of cleaning chemicals that are effective against coronavirus
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Property cleaned by professional cleaning companies
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All plates, cutlery, glasses, and other tableware sanitized
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Breakfast to-go containers
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Physical distancing in dining areas
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Food can be delivered to guest accommodation
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Delivered food covered securely
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Access to healthcare professionals
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Staff follow all safety protocols as directed by local authorities
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Thermometers for guests provided by property
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Hand sanitizer in guest accommodation and common areas
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First aid kits available
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Face masks for guests available
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Screens or physical barriers between staff and guests in appropriate areas
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Cashless payment available
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Physical distancing rules followed
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Mobile app for room service
Policies
Reviews
Room Arrangement
Room Info | Facilities |
---|---|
Superior Room
Room Type:
Double
Room Size:
17 m2
|
Food & DrinkWine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomFree toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Bidet, Toothbrush, Shower cap, Toilet, TowelsGeneralTrash cans, Electric blankets, Fire extinguisher, Key card access, Key access, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Laptop safe, Smoke Alarm, SoundproofMedia & TechnologyTelephone, Radio, Cable channels, TV, Satellite channelsLiving AreaDeskViewQuiet street view, View, City viewServicesWake-up serviceKitchenElectric kettle, Wine glasses, Coffee machineBedroomLinens, Wardrobe or closet, Childrens' cribsOutdoorsOutdoor dining areaAccessibilityAccessible by elevator, Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible, Shower chair, Lower sink, Roll-in shower, Adapted bathRoom AmenitiesFeather pillow, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Adapter, Clothes rackExclusive servicesFree gym access, Concierge services |
Family Connecting Room (2 Adults + 2 Children)
Room Type:
Family
Room Size:
41 m2
|
Food & DrinkWine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomFree toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Bidet, Toothbrush, Shower cap, Toilet, TowelsGeneralTrash cans, Electric blankets, Fire extinguisher, Key card access, Key access, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Laptop safe, Smoke Alarm, SoundproofMedia & TechnologyTelephone, Radio, Cable channels, TV, Satellite channelsLiving AreaDeskViewQuiet street view, View, City viewServicesWake-up serviceKitchenElectric kettle, Wine glasses, Coffee machineBedroomLinens, Wardrobe or closet, Childrens' cribsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesFeather pillow, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Adapter, Clothes rack |
Family Connecting Room (3 Adults + 1 Child)
Room Type:
Family
Room Size:
41 m2
|
Food & DrinkWine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomFree toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Bidet, Toothbrush, Shower cap, Toilet, TowelsGeneralTrash cans, Electric blankets, Fire extinguisher, Key card access, Key access, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Laptop safe, Smoke Alarm, SoundproofMedia & TechnologyTelephone, Radio, Cable channels, TV, Satellite channelsLiving AreaDeskViewQuiet street view, View, City viewServicesWake-up serviceKitchenElectric kettle, Wine glasses, Coffee machineBedroomLinens, Wardrobe or closet, Childrens' cribsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesFeather pillow, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Adapter, Clothes rack |
Family Connecting Room with Extra Bed (3 Adults + 3 Children)
Room Type:
Family
Room Size:
41 m2
|
Food & DrinkWine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomFree toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Bidet, Toothbrush, Shower cap, Toilet, TowelsGeneralTrash cans, Electric blankets, Fire extinguisher, Key card access, Key access, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Laptop safe, Smoke Alarm, SoundproofMedia & TechnologyTelephone, Radio, Cable channels, TV, Satellite channelsLiving AreaDeskViewQuiet street view, View, City viewServicesWake-up serviceKitchenElectric kettle, Wine glasses, Coffee machineBedroomLinens, Wardrobe or closet, Childrens' cribsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesFeather pillow, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Adapter, Clothes rack |
Family Connecting Room with Extra Bed (4 Adults + 2 Children)
Room Type:
Family
Room Size:
41 m2
|
Food & DrinkWine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomFree toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Bidet, Toothbrush, Shower cap, Toilet, TowelsGeneralTrash cans, Electric blankets, Fire extinguisher, Key card access, Key access, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Laptop safe, Smoke Alarm, SoundproofMedia & TechnologyTelephone, Radio, Cable channels, TV, Satellite channelsLiving AreaDeskViewQuiet street view, View, City viewServicesWake-up serviceKitchenElectric kettle, Wine glasses, Coffee machineBedroomLinens, Wardrobe or closet, Childrens' cribsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesFeather pillow, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Adapter, Clothes rack |
Family Adjoining Room (2 Adults + 2 Children)
Room Type:
Family
Room Size:
44 m2
|
Food & DrinkWine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomFree toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Bidet, Toothbrush, Shower cap, Toilet, TowelsGeneralTrash cans, Electric blankets, Fire extinguisher, Key card access, Key access, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Laptop safe, Smoke Alarm, SoundproofMedia & TechnologyTelephone, Radio, Cable channels, TV, Satellite channelsLiving AreaDeskViewQuiet street view, View, City viewServicesWake-up serviceKitchenElectric kettle, Wine glasses, Coffee machineBedroomLinens, Wardrobe or closet, Childrens' cribsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesFeather pillow, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Adapter, Clothes rack |
Family Adjoining Room (3 Adults + 1 Child)
Room Type:
Family
Room Size:
44 m2
|
Food & DrinkWine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomFree toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Bidet, Toothbrush, Shower cap, Toilet, TowelsGeneralTrash cans, Electric blankets, Fire extinguisher, Key card access, Key access, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Laptop safe, Smoke Alarm, SoundproofMedia & TechnologyTelephone, Radio, Cable channels, TV, Satellite channelsLiving AreaDeskViewQuiet street view, View, City viewServicesWake-up serviceKitchenElectric kettle, Wine glasses, Coffee machineBedroomLinens, Wardrobe or closet, Childrens' cribsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesFeather pillow, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Adapter, Clothes rack |
Family Adjoining Room with Extra Bed (3 Adults + 3 Children)
Room Type:
Family
Room Size:
44 m2
|
Food & DrinkWine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomFree toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Bidet, Toothbrush, Shower cap, Toilet, TowelsGeneralTrash cans, Electric blankets, Fire extinguisher, Key card access, Key access, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Laptop safe, Smoke Alarm, SoundproofMedia & TechnologyTelephone, Radio, Cable channels, TV, Satellite channelsLiving AreaDeskViewQuiet street view, View, City viewServicesWake-up serviceKitchenElectric kettle, Wine glasses, Coffee machineBedroomLinens, Wardrobe or closet, Childrens' cribsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesFeather pillow, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Adapter, Clothes rack |
Family Adjoining Room with Extra Bed (4 Adults + 2 Children)
Room Type:
Family
Room Size:
44 m2
|
Food & DrinkWine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomFree toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Bidet, Toothbrush, Shower cap, Toilet, TowelsGeneralTrash cans, Electric blankets, Fire extinguisher, Key card access, Key access, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Laptop safe, Smoke Alarm, SoundproofMedia & TechnologyTelephone, Radio, Cable channels, TV, Satellite channelsLiving AreaDeskViewQuiet street view, View, City viewServicesWake-up serviceKitchenElectric kettle, Wine glasses, Coffee machineBedroomLinens, Wardrobe or closet, Childrens' cribsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesFeather pillow, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Adapter, Clothes rack |
Superior Executive
Room Type:
Double
Room Size:
23 m2
|
Food & DrinkWine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomFree toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Bidet, Toothbrush, Shower cap, Toilet, TowelsGeneralTrash cans, Electric blankets, Fire extinguisher, Key card access, Key access, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Laptop safe, Smoke Alarm, SoundproofMedia & TechnologyTelephone, Radio, Cable channels, TV, Satellite channelsLiving AreaDeskViewQuiet street view, View, City viewServicesWake-up serviceKitchenElectric kettle, Wine glasses, Coffee machineBedroomLinens, Wardrobe or closet, Childrens' cribsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesFeather pillow, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Adapter, Clothes rack |
Superior Executive with Extra bed (2 Adults + 1 Child)
Room Type:
Double
Room Size:
23 m2
|
Food & DrinkWine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomFree toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Bidet, Toothbrush, Shower cap, Toilet, TowelsGeneralTrash cans, Electric blankets, Fire extinguisher, Key card access, Key access, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Laptop safe, Smoke Alarm, SoundproofMedia & TechnologyTelephone, Radio, Cable channels, TV, Satellite channelsLiving AreaDeskViewQuiet street view, View, City viewServicesWake-up serviceKitchenElectric kettle, Wine glasses, Coffee machineBedroomLinens, Wardrobe or closet, Childrens' cribsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesFeather pillow, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Adapter, Clothes rack |
Superior Executive with Extra bed
Room Type:
Triple
Room Size:
23 m2
|
Food & DrinkWine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomFree toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Bidet, Toothbrush, Shower cap, Toilet, TowelsGeneralTrash cans, Electric blankets, Fire extinguisher, Key card access, Key access, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Laptop safe, Smoke Alarm, SoundproofMedia & TechnologyTelephone, Radio, Cable channels, TV, Satellite channelsLiving AreaDeskViewQuiet street view, View, City viewServicesWake-up serviceKitchenElectric kettle, Wine glasses, Coffee machineBedroomLinens, Wardrobe or closet, Childrens' cribsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesFeather pillow, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Adapter, Clothes rack |
PREMIUM ROOM
Room Type:
Double
Room Size:
23 m2
|
Food & DrinkWine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomFree toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Bidet, Toothbrush, Shower cap, Toilet, TowelsGeneralTrash cans, Electric blankets, Fire extinguisher, Key card access, Key access, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Laptop safe, Smoke Alarm, SoundproofMedia & TechnologyTelephone, Radio, Cable channels, TV, Flat-screen TV, Satellite channelsKitchenElectric kettle, Wine glasses, Coffee machine, RefrigeratorLiving AreaDeskViewQuiet street view, ViewServicesWake-up serviceBedroomLinens, Wardrobe or closet, Childrens' cribsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesFeather pillow, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Adapter, Clothes rack |
PREMIUM ROOM with extrabed (2 adults + 1 child)
Room Type:
Double
Room Size:
23 m2
|
Food & DrinkWine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomFree toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Bidet, Toothbrush, Shower cap, Toilet, TowelsGeneralTrash cans, Electric blankets, Fire extinguisher, Key card access, Key access, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Laptop safe, Smoke Alarm, SoundproofMedia & TechnologyTelephone, Radio, Cable channels, TV, Flat-screen TV, Satellite channelsKitchenElectric kettle, Wine glasses, Coffee machine, RefrigeratorLiving AreaDeskViewQuiet street view, ViewServicesWake-up serviceBedroomLinens, Wardrobe or closet, Childrens' cribsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesFeather pillow, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Adapter, Clothes rack |
PREMIUM ROOM with extrabed
Room Type:
Triple
Room Size:
23 m2
|
Food & DrinkWine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomFree toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Bidet, Toothbrush, Shower cap, Toilet, TowelsGeneralTrash cans, Electric blankets, Fire extinguisher, Key card access, Key access, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Laptop safe, Smoke Alarm, SoundproofMedia & TechnologyTelephone, Radio, Cable channels, TV, Flat-screen TV, Satellite channelsKitchenElectric kettle, Wine glasses, Coffee machine, RefrigeratorLiving AreaDeskViewQuiet street view, ViewServicesWake-up serviceBedroomLinens, Wardrobe or closet, Childrens' cribsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesFeather pillow, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Adapter, Clothes rack |
FAQ's
Is this Antiguo hotel pet-friendly for guests?
Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Antiguo hotel?
Check-in time for Antiguo hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Antiguo hotel have a swimming pool?
No, this Antiguo hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Antiguo hotel?
Best-rates for the Antiguo hotel starts from $229 per night with includes Air Conditioner, Transportation/Shuttle, Wellness Facilities, Fireplace/Heating, Breakfast, EV Charge Station, Child Friendly, Laundry, Parking, Pet Friendly, Wheelchair Accessible, Balcony/Terrace, Guest Services, Accessibility, Security/Safety, Business Services, Restaurant, Bar, Internet with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.
Is Antiguo hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Antiguo hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Antiguo hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Antiguo hotel?
Based on the information reported by the owner or manager, the Antiguo hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Antiguo hotel?
Based on the information reported by the owner or manager, details for the cancellation policy for the Antiguo hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.